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Abhishek K SinhaAbhishek K Sinha 

Superbadge - Business Administration Specialist challenge #1

Getting the error that unmanaged package is not installed. But i have already installed the same, even get the confirmation also.

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Best Answer chosen by Abhishek K Sinha
Khan AnasKhan Anas (Salesforce Developers) 
Abhishek, I suggest you please REFRESH THE DASHBOARDS before checking up the challenge.

This kind of error pops up due to renaming reports or dashboards label after creation or when you Clone dashboards. Thus for any further challenges: DO NOT CLONE Dashboards or Reports. Always create from scratch.

Try these steps:
  • Delete the existing dashboards/reports.
  • Delete it from the bin as well.
  • Create new dashboards/reports.
  • Refresh dashboards before checking up the challenge.
  • Check Challenge.

If you have the incorrect API name for the report that will also throw this error. API names take 24 hours to be 'reusable' even if the recycling bin is emptied.

Also, make sure that you have done all the steps correctly. Because this error usually comes whenever you miss some or the other step.

I hope it helps you.

Regards,
Khan Anas

All Answers

Khan AnasKhan Anas (Salesforce Developers) 
Hi Abhishek,

Greetings to you!

I think you are not installing the package in the correct playground. Please follow the below steps:

Important: Please use a new Trailhead Playground for this challenge.

1. Click on the Install Unmanaged Package URL
2. It will redirect you to your base org and will probably show you an error.
3. Copy your Playground or any different org you want to install the package into URL (Ex.: https://www.playful-bear-xxxxxx-dev-ed.lightning.force.com/ Leave the rest).
4. While installing the package you will get the following URL --> https://yourbaseorg.lightning.force.com/packagingSetupUI/ipLanding.app?apvId=04t0P000000N9rs
5. Replace yourbaseorg.lightning.force.com with the playground URL as follows 
https://www.playful-bear-xxxxxx-dev-ed.lightning.force.com/packagingSetupUI/ipLanding.app?apvId=04t1a000000REQ2
6. Press Enter the rest process is similar.

Alternatively, you can follow the below steps:

1. Open an incognito browser window in Chrome.
2. Go to Trailhead and log in.
3. Stop and check and make sure you're in an incognito window. Seriously. This won't work without it. 
4. Navigate to the challenge that requires you to install the package or app. 
5. In the Hands-on Challenge section, click the dropdown to see your list of Developer Edition and Trailhead Playground orgs. Confirm that the org with the checkmark is the org where you want to install the package or app.
6. Click Launch to open that org in a new browser window. 
Note: This new browser window must be open before you go on to the next step. 
7. In the Trailhead browser window, click the package or app install link included in the challenge text. Remember that you need to be in incognito mode. 
8. On the Salesforce login screen, enter the username and password for your Trailhead Playground or Developer Edition org. Note: These login credentials are sometimes different from the username and password you use to log in to Trailhead. If you don’t know the username and password for your Trailhead Playground org, check out this article: https://trailhead.salesforce.com/help?article=Find-the-username-and-password-for-your-Trailhead-Playground
9. Follow the AppExchange instructions to finish installing the package or app.

I hope it helps you!

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

Thanks and Regards,
Khan Anas
Abhishek K SinhaAbhishek K Sinha
Thanks Khan Anas. Yes it's working now.
I'm trying to complete the Reports & Dashboard part and getting the below error. Please guide.

Reports & Dashboards BAM
Khan AnasKhan Anas (Salesforce Developers) 
Abhishek, I suggest you please REFRESH THE DASHBOARDS before checking up the challenge.

This kind of error pops up due to renaming reports or dashboards label after creation or when you Clone dashboards. Thus for any further challenges: DO NOT CLONE Dashboards or Reports. Always create from scratch.

Try these steps:
  • Delete the existing dashboards/reports.
  • Delete it from the bin as well.
  • Create new dashboards/reports.
  • Refresh dashboards before checking up the challenge.
  • Check Challenge.

If you have the incorrect API name for the report that will also throw this error. API names take 24 hours to be 'reusable' even if the recycling bin is emptied.

Also, make sure that you have done all the steps correctly. Because this error usually comes whenever you miss some or the other step.

I hope it helps you.

Regards,
Khan Anas
This was selected as the best answer
Abhishek K SinhaAbhishek K Sinha
Thank you Khan Anas, finally it's completed. Thanks for your guidance.
Abhishek K SinhaAbhishek K Sinha
Thanks Khan Anas, sure.
Just to update here, the above error all is because of some steps which i did wrong, today i had gone through the complete steps again and then again get some other different error and finally it's got solved.

Regards,
Abhishek Sinha