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Internal Partner Send Chatter post to case owner when new incoming email is attached to a case
Hi everybody,
we have the requirement to send a notification post to the case owner when a new incoming email is attached to the case.
I am trying to implement this or at least to test a solution with Process Builder, but this is not working. From your experience is it possible at all to meet this requirement?. Here my process:
we have the requirement to send a notification post to the case owner when a new incoming email is attached to the case.
I am trying to implement this or at least to test a solution with Process Builder, but this is not working. From your experience is it possible at all to meet this requirement?. Here my process: