Email to case is not being created even though I have set correct record type,source,case owner ,priority . I have verified the mail and showing verified as well. and sendinng mail to Email Services Address. Earlier it was working fine .

No validation rule is going to create obstacle to create case. Please assist me. Thanks in advance

July 23, 2019
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Khan Anas (Salesforce Developers)
Hi Anil,

Greetings to you!

Please refer to the below knowledge article which might help you further with the above issue.

https://help.salesforce.com/articleView?id=000324022&type=1&mode=1 (https://help.salesforce.com/articleView?id=000324022&type=1&mode=1)

I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

Thanks and Regards,
Khan Anas

July 23, 2019
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Email to case is not being created even though I have set correct record type,source,case owner ,priority . I have verified the mail and showing verified as well. and sendinng mail to Email Services Address. Earlier it was working fine .

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