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Arrielle Kooiman Salesforce Community Messages - Autofill To/Participant Field
Hi everyone,
I'd like to have a custom message button on my community home page that starts a message thread with a specific user.
So, if a community user clicks the button, the 'New Message' popup should open with the "To" field already filled in with the user I've specified.
I've tried editing the User ID option, but that changes who the message is sent from not who the message is sent to...
Is there any way to achieve what I'm trying to do? Is there any way I could create a custom component that launches the standard 'New Message Popup' with the To address filled in?
Is there a standard way to do this that I'm missing?
My interim is to just take them to the user detail page, where they then have to click the 'Message' button, but I'd like to reduce the clicks.
Thanks!
I'd like to have a custom message button on my community home page that starts a message thread with a specific user.
So, if a community user clicks the button, the 'New Message' popup should open with the "To" field already filled in with the user I've specified.
I've tried editing the User ID option, but that changes who the message is sent from not who the message is sent to...
Is there any way to achieve what I'm trying to do? Is there any way I could create a custom component that launches the standard 'New Message Popup' with the To address filled in?
Is there a standard way to do this that I'm missing?
My interim is to just take them to the user detail page, where they then have to click the 'Message' button, but I'd like to reduce the clicks.
Thanks!
Thank you for your post. It's my question too.
I was wondering if you've found any solutions regarding this matter.
Thank you!