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Kayla SchneiderKayla Schneider 

Unable to pass the "Create Reports and Dashboards" challenge in the Business Admin Specialist superbadge.

Error message I'm getting:

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: PSACFGLO
Charissa JelliffCharissa Jelliff
I just received the same error, coded "NQWFFIOQ"
Khan AnasKhan Anas (Salesforce Developers) 
Hi Kayla and Charissa,

Greetings to you!

I suggest you please REFRESH THE DASHBOARDS before checking up the challenge.

This kind of error pops up due to renaming reports or dashboards label after creation or when you Clone dashboards. Thus for any further challenges: DO NOT CLONE Dashboards or Reports. Always create from scratch.

Try these steps:
  • Delete the existing dashboards/reports.
  • Delete it from the bin as well.
  • Create new dashboards/reports.
  • Refresh dashboards before checking up the challenge.
  • Check Challenge.

If you have the incorrect API name for the report that will also throw this error. API names take 24 hours to be 'reusable' even if the recycling bin is emptied.

Also, make sure that you have done all the steps correctly. Because this error usually comes whenever you miss some or the other step.

I hope it helps you.

Kindly let me inform if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

Thanks and Regards,
Khan Anas
Kayla Schneider 7Kayla Schneider 7
I followed all of your steps and it still did not work. I ended up redoing the whole project in a developer edition playground and that helped me pass the challenge. Thanks!