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Process Builder criteria evaluates to True, but auto Flow will not process record.
I have a process builder that has very simpl logic that will update a field AND kick off a flow when the Process Builder criteria evals to true.
The update of the record to true works, but it will not enter the flow. In other words, the logic is correct, but for some reason the record type will not get processed by the flow.
Anyone have an experience with this?
The update of the record to true works, but it will not enter the flow. In other words, the logic is correct, but for some reason the record type will not get processed by the flow.
Anyone have an experience with this?
Greetings to you!
Please make sure that "when a record is created or edited" is selected to start the process.
Also, if you are using record type id then use 18 digit Id as Process builder does not work well with the 15 digit Id. Use this tool to convert 15 digit Id to 18 digits: https://www.adminbooster.com/tool/15to18
Alternatively, you can use the Record Type Name instead of the Id.
I hope it helps you.
Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.
Thanks and Regards,
Khan Anas