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i have create a survey for external users with out login they are going to complete that survey ,now i am scenario is i need t o
i have create a survey for external users with out login they are going to complete that survey ,now i am scenario is i need t o post that link in facebook unfortunately it is not working could you please help me on this scenario
Greetings to you!
This is a known issue: https://success.salesforce.com/issues_view?id=a1p3A0000019QIwQAM
According to Salesforce, this is working as designed. Please refer to this KB article (https://help.salesforce.com/apex/HTViewSolution?urlname=Provide-CRUD-Permissions-for-External-Surveys-to-Guest-User-Profiles&language=en_US) for steps to solve this issue.
1. From Setup, enter Survey in the Quick Find box, then select Survey Settings.
2. Check which community is selected as the default community for creating public survey invitations.
3. Enter Communities in the Quick Find box, then select All Communities.
4. Open the Community Builder of the default community.
5. From Community Builder, click the Settings icon, and select General.
6. Click the profile name under Guest User Profile.
7. Click Edit.
8. In the Standard Object Permissions section, provide guest users the following permissions:
OBJECT -> PERMISSIONS
Survey -> Read
Survey Invitations -> Read
Survey Responses -> Read, Create, AND Edit
9. Click Save.
I hope it helps you.
Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.
Thanks and Regards,
Khan Anas