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Bala Egambaram 9 Insert Article Content into Emails
Hi All,
I implemented 'Insert Article Content into Emails' functionality in Lightning few months before and it was working fine. Now we are not seeing the option in any snadboxes that we implemented when we create a case now.
https://help.salesforce.com/articleView?id=knowledge_insert_article_content_email.htm&type=5
Any idea?
Thanks
Bala
I implemented 'Insert Article Content into Emails' functionality in Lightning few months before and it was working fine. Now we are not seeing the option in any snadboxes that we implemented when we create a case now.
https://help.salesforce.com/articleView?id=knowledge_insert_article_content_email.htm&type=5
Any idea?
Thanks
Bala