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Having an issue with Packaged Einstein Bot
Hi Guys,
I have developed an Einstein Bot in Developer Edition and packaged it to upload in another org as part of packaging process. I have installed the created package in another org and getting "No Agents available" Error.
Omni Channel is Available:
Please note that I have configured both Live Agent , Omni Channel correctly as i am able to create, connect the bot in installed Org.
Help with this issue is higly appreciated!!.
Please let me know if you need more information.
Thanks.
Durgapaavan
I have developed an Einstein Bot in Developer Edition and packaged it to upload in another org as part of packaging process. I have installed the created package in another org and getting "No Agents available" Error.
Omni Channel is Available:
Please note that I have configured both Live Agent , Omni Channel correctly as i am able to create, connect the bot in installed Org.
Help with this issue is higly appreciated!!.
Please let me know if you need more information.
Thanks.
Durgapaavan
Best Answer chosen by Durga PaavanThis issues has been resolved. The reason it was not working was I have declared the Apex Classes with Public Keyword, Declaring Class, Method and variables with global access modifier resolved the issue.