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John Lawrence Catan 9 embedded service/pre chat validation
The requirement I have is that if the email provided on chat does not result in finding an existing Contact, an error message will be shown that the email is not found and to give a correct email. We wont create a Contact if its not found.
Would this be possible to do in embedded service?
Would this be possible to do in embedded service?
You can try checking the below thread that has a discussion for a way to validate in the lightning component.
>> https://developer.salesforce.com/forums/?id=9062I000000g3WYQAY
I hope this helps and in case if this comes handy can you please choose this as best answer so that it can be useful for others in the future.
Regards,
Anutej