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krishna p 36 After shield implementation,we can not fetch results for account name
Unable to fetch account name in below query
SELECT id,Name FROM Account where Name ='test'
when passing the account id it fetch the result
please help me Nmae is encrpted field.
SELECT id,Name FROM Account where Name ='test'
when passing the account id it fetch the result
please help me Nmae is encrpted field.
As per https://help.salesforce.com/articleView?id=security_pe_considerations_general.htm&type=5 ,
"You can’t include fields encrypted with the probabilistic encryption scheme in the following SOQL and SOSL clauses and functions:
Aggregate functions such as MAX(), MIN(), and COUNT_DISTINCT()
WHERE clause
GROUP BY clause
ORDER BY clause"
Consider replacing a WHERE clause in a SOQL query with a FIND query in SOSL.
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Regarding SOQL query not returning results and to fix the issue,you need to run a Sync job as suggested in below articles
Appendix: Knowledge Article: SFDC Shield Platform Encryption Implementation Guide
https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/salesforce_platform_encryption_implementation_guide.pdf
https://help.salesforce.com/articleView?id=security_pe_deterministic_considerations.htm (See Page 82)
Key Rotation and Filter Availability
When you rotate key material or change a field’s encryption scheme to case-sensitive deterministic encryption or case-insensitive deterministic encryption, synchronize your data. Syncing applies the active Data in Salesforce (Deterministic) key material to existing and new data. If you don’t sync your data, filtering and queries on fields with unique attributes don’t return accurate results.
You can sync most data yourself from the Encryption Statistics and Data Sync page in Setup. See Synchronize Your Data Encryption with the Background Encryption Service.
Hope this helps you. Please mark this answer as best so that others facing the same issue will find this information useful. Thank you