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Patricio Alejandro Navarrete Calendar not syncing when I turn on Einstein Activity Capture
Hi,
I enabled Einstein activity capture. Emails and events on related objects (opportunity, account and lead) were properly synced, but these events synced from outlook do not appear in Salesforce calendar.
The events are syncing, but they don't appear on the calendar. In the picture below, shows that the accounts are capturing outlook events.
how can I get events synced from outlook to appear in Salesforce calendar?
I enabled Einstein activity capture. Emails and events on related objects (opportunity, account and lead) were properly synced, but these events synced from outlook do not appear in Salesforce calendar.
The events are syncing, but they don't appear on the calendar. In the picture below, shows that the accounts are capturing outlook events.
how can I get events synced from outlook to appear in Salesforce calendar?
We have the inbox license, so I've assigned users the permission set called "Inbox Capture with Einstein Activity". I have also granted permission to read and edit on events. Still I couldn't get the calendar to show the outlook events
Outlook(office 365) events are synced to Salesforce.