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DeveloperSudDeveloperSud 

The Create New option for lookups is viable in Customer Service communities but this is mentioned as limitation in lightning community guide.Need clarification.

Hi All,

I was going through the lightning community limitations from the salesforce document and as it is mentioned there "The Create New option for lookups isn’t supported in Customer Service communities" but when I use the customer service template I can see the new options are appearing in the lookup fields. Can someone please clarify the confusion or am I doing something wrong here? Please let me know if you have encountered the same in lightning community customer service templates.
AbhishekAbhishek (Salesforce Developers) 
The Create New option for lookups isn’t supported in Customer Service communities. Also, only external users (not guest users) can access asset lookup fields.

Only guest users can't see it.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Thanks.