+ Start a Discussion
Akash jena 3Akash jena 3 

email issue

my requirement is to send email if no task is created in that particular lead for 2 hour 
Best Answer chosen by Akash jena 3
RituSharmaRituSharma
Create a process builder on lead object and add a scheduled action to run 2 hrs. after the created date. Call a flow from this scheduled action. In flow check if Lead has tasks, if not then send email. 

All Answers

RituSharmaRituSharma
Create a process builder on lead object and add a scheduled action to run 2 hrs. after the created date. Call a flow from this scheduled action. In flow check if Lead has tasks, if not then send email. 
This was selected as the best answer
Akash jena 3Akash jena 3
can you please tell me how to add a schedule action to rum 2 hours after the created date
RituSharmaRituSharma
Refer the snapshot

User-added image
RituSharmaRituSharma
Are you able to create scheduled action?
Akash jena 3Akash jena 3
yes 
RituSharmaRituSharma
Great...Please mark my answer as the best answer so that it's helpful for others.