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Heena PatelHeena Patel 

End user Service Cloud app to add case comments

Is anyone aware of a SF Lightning Service Cloud app that can be used by an end user to add case comments to their case? Thanks in advance
VinayVinay (Salesforce Developers) 
Hi Heena,

You can try creating a case comment using quick action, review below reference.

https://help.salesforce.com/articleView?id=cases_set_up_lex_case_comment.htm&type=5

Thanks,
Heena PatelHeena Patel
Thanks Vinay, I was looking for a solution for our customers to respond to a case via a case comment using an App and not for our Agents.Thanks