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Shridasingh PariharShridasingh Parihar 

Unable to find email template of email alert in "Create an approval process unit"

Best Answer chosen by Shridasingh Parihar
SwethaSwetha (Salesforce Developers) 
You need to create the email template following the steps mentioned in the previous chapter

https://trailhead.salesforce.com/content/learn/projects/automate-business-processes-recruiting-app/groundwork-approval-process

copied text below:

First, set up a Position Approved email template.

  1. Click New Template.
  2. Ensure Text is selected, then click Next and fill in the details.
    FieldValue
    FolderPosition Request Responses
    Available for UseSelect
    Email Template NamePosition Approved
    Subject
     
    Your position request was approved
    Email BodyDear {!Position__c.OwnerFirstName},

    Good news! Your recent position request has been approved. 


    Please log in to your org for details.
  3. Click Save.

All Answers

SwethaSwetha (Salesforce Developers) 
HI Shridasingh ,
I understand that this is a query from trailhead module https://trailhead.salesforce.com/content/learn/projects/automate-business-processes-recruiting-app/create-approval-process-rec-app

The steps suggest:
1.Under the Final Rejection Actions related list, click Add New, select Email Alert, and fill in the details.
2.For Description, enter Email position owner about rejection.
3.For Email Template, select Position Rejected. (Click lookup icon to find it.)
4.For Recipient Type, select Owner from the picklist.
5.In the Available Recipients column, select Position Owner then click to move it to the Selected Recipients column.
6.Click Save.

You need to choose the lookup icon to select the email template.

Hope this helps you. Please mark this answer as best so that others facing the same issue will find this information useful. Thank you
Shridasingh PariharShridasingh Parihar
Thankyou so much for your response Swetha, but I still did not find the solution for my problem. In the 3rd step(you mentioned in your mail) I am unable to find the *POSITION REJECTED *named template(or any template) in the lookup icon. I have sent the attachment of the screen which show no results. Please reply me over this issue as soon as possible. Thankyou.
SwethaSwetha (Salesforce Developers) 
You need to create the email template following the steps mentioned in the previous chapter

https://trailhead.salesforce.com/content/learn/projects/automate-business-processes-recruiting-app/groundwork-approval-process

copied text below:

First, set up a Position Approved email template.

  1. Click New Template.
  2. Ensure Text is selected, then click Next and fill in the details.
    FieldValue
    FolderPosition Request Responses
    Available for UseSelect
    Email Template NamePosition Approved
    Subject
     
    Your position request was approved
    Email BodyDear {!Position__c.OwnerFirstName},

    Good news! Your recent position request has been approved. 


    Please log in to your org for details.
  3. Click Save.
This was selected as the best answer
sahil gadekarsahil gadekar
In classic email templates, Make POSITION REJECTED TEMPLATE available for use.
chetan shetty 10chetan shetty 10
1) Click on Lookup icon against the Email Template.
2)  In the pop up that appears, by default 'Unfiled Public Classic Email Templates' is selected from drodown.  From the dropdown, select 'Postion Request Responses'. 

Now you should get what you are looking for : 
Position Approved
Position Rejected.

Hope that helps, cheers!
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