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Michael M Invocable apex not working from einstein bot action
Hello, I am trying to invoke an apex class to get the current user's URL, from my chatbot dialogue. Here is my apex class. It does not seem to work- when it gets to that point in the chatbot, the bot sort of shuts down and says no agent is available. Am I doing this correctly?
public with sharing class BotUrlClass {
public class TranscriptInput {
@InvocableVariable(required=true)
public ID routableID;
}
public class VisitorUrlOutput {
@InvocableVariable(required=true)
public String urlOfMostRecentPage;
}
@InvocableMethod(label='Get User URL')
public static List<VisitorUrlOutput> getUrlName(List<TranscriptInput> transcripts) {
List<VisitorUrlOutput> urls = new List<VisitorUrlOutput>();
for (TranscriptInput transcript : transcripts) {
// Query for the transcript record based on the ID
LiveChatTranscript transcriptRecord = [SELECT Name, URL__c
FROM LiveChatTranscript
WHERE Id = :transcript.routableID
LIMIT 1];
string headerdata2= ApexPages.currentPage().getHeaders().get('Host');
string urlvalue2=Apexpages.currentPage().getUrl();
string url2='https://' + headerdata2+ urlvalue2;
// Store the url in an output variable
VisitorUrlOutput urlData = new VisitorUrlOutput();
urlData.urlOfMostRecentPage = url2;
// Add the url to the list of outputs
urls.add(urlData);
}
return urls;
}
}
public with sharing class BotUrlClass {
public class TranscriptInput {
@InvocableVariable(required=true)
public ID routableID;
}
public class VisitorUrlOutput {
@InvocableVariable(required=true)
public String urlOfMostRecentPage;
}
@InvocableMethod(label='Get User URL')
public static List<VisitorUrlOutput> getUrlName(List<TranscriptInput> transcripts) {
List<VisitorUrlOutput> urls = new List<VisitorUrlOutput>();
for (TranscriptInput transcript : transcripts) {
// Query for the transcript record based on the ID
LiveChatTranscript transcriptRecord = [SELECT Name, URL__c
FROM LiveChatTranscript
WHERE Id = :transcript.routableID
LIMIT 1];
string headerdata2= ApexPages.currentPage().getHeaders().get('Host');
string urlvalue2=Apexpages.currentPage().getUrl();
string url2='https://' + headerdata2+ urlvalue2;
// Store the url in an output variable
VisitorUrlOutput urlData = new VisitorUrlOutput();
urlData.urlOfMostRecentPage = url2;
// Add the url to the list of outputs
urls.add(urlData);
}
return urls;
}
}
Have you added the apex class to the sfdc.chatbot.service.permset
Related: https://salesforce.stackexchange.com/questions/227447/calling-apex-from-einstein-bot-always-transfers-to-agent?rq=1
https://developer.salesforce.com/docs/atlas.en-us.bot_cookbook.meta/bot_cookbook/bot_cookbook_call_apex_action.htm
{
public class ChatBotTempOutput{
@InvocableVariable(required= true)
public String City ;
@InvocableVariable(required= true)
public Integer Temp ;
}
public class ChatBotTempInput{
@InvocableVariable(required= true)
public String City ;
}
@InvocableMethod(Label ='Get Temperature' description='return temp')
public static List<ChatBotTempOutput> getTemperature(List<ChatBotTempInput> input)
{
List<ChatBotTempOutput> lstOutput = new List<ChatBotTempOutput>();
for( ChatBotTempInput ChatBI : input){
ChatBotTempOutput obj = new ChatBotTempOutput();
obj.City = ChatBI.City;
obj.Temp = 10; // You can make some callout to get real Tem
lstOutput.add(obj);
}
return lstOutput;
}
}
More More (https://www.fbstatusinhindi.xyz/2020/12/fb-status-hindi.html)
@Swetha, I did add it to the permission set, but it still didn't work.
@Ishaq, I think I am doing all of those steps.
Is the problem with the way I am trying to get the URL ?
(with this:
string headerdata2= ApexPages.currentPage().getHeaders().get('Host');
string urlvalue2=Apexpages.currentPage().getUrl();
string url2='https://' + headerdata2+ urlvalue2; )
The Apex:
The action: