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Patrick LaFonte
how to add chat button to salesforce app?
is it possible to add an internal sercvice chatt button to the saleforce app so that users can open a chat from the app for faster support? if someone could point me in the right direction that would be great. thanks
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You can Live agent add to the app, But I don't think it's possible to add your internal chat.
For reference, you can check this too,
https://developer.salesforce.com/blogs/2018/01/adding-live-agent-chat-mobile-app.html
And you can also raise an Idea for it, based on the votes it will be implemented in the future.
Let me know if it helps you and close your query by marking it as solved so that it can help others in the future.
Thanks.