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Brian NolauBrian Nolau 

Can your Outlook integration with Email-To-Case be any more confusing? Between BCC, the salesforce email, Profile - email-My email settings, and Email routing I'm mad confused

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Best Answer chosen by Brian Nolau
Brian NolauBrian Nolau
Answer: Email-To-Case Setup and Outlook Integration and Routing Video (http://youtube.com/watch?v=s1ex5JOt8Q4)

Nevermind, I created a video on how to setup Email-To-Case and include Outlook Integration and Routing for Email-to-Case. Your help articles are confusing sometimes. 

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Brian NolauBrian Nolau
Answer: Email-To-Case Setup and Outlook Integration and Routing Video (http://youtube.com/watch?v=s1ex5JOt8Q4)

Nevermind, I created a video on how to setup Email-To-Case and include Outlook Integration and Routing for Email-to-Case. Your help articles are confusing sometimes. 
This was selected as the best answer
AbhishekAbhishek (Salesforce Developers) 
Brain If your query is answered please mark this as the best answer so that we can clear our community.