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Daniel Par 9Daniel Par 9 

Salesforce LMS integration

I’ve been avoiding Salesforce LMS integration out of the fear of complexity. Is my apprehension valid? 
AbhishekAbhishek (Salesforce Developers) 
Daniel,

Given I assume most LMS platforms that are well integrated with Salesforce are listed in the Salesforce AppExchange (https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FYE11UAH), I’ll focus on what makes a good integration in regards to an externally-facing or extended enterprise LMS integration with Salesforce, also known now as a customer training platform (https://www.thoughtindustries.com/blog/salesforce-lms-integration-customer-training).


The best LMS for Salesforce should at least include these features:

The ability to invite contacts individually to your learning site from within Salesforce
The ability to sync learners with their Contacts Account in Salesforce based on a unique identifier such as the learner's email address
The ability to quickly select the learner data fields that will appear in your contacts for Salesforce
Simple integration that doesn't require IT assistance for set-up


Salesforce LMS Integration Benefits:

An integration between your customer training platform and CRM provides you a comprehensive insight into the content and courses learners are taking at both the contact and account levels. By viewing that information through Salesforce, you gain a single point of reference for the entire customer relationship.

Knowing how often they visit your learning site
How engaged they are with your training products
How many certifications they've earned
What's needed to get them to the next level of recognition
When it's time to renew
and related details provides a useful conversation starter with the customer:

"I see that you have 15 more people who have achieved MVP status. That officially places your company into our platinum level, which comes with extra spiffs..."

By choosing a learning platform that has found its place in the Salesforce AppExchange – a highly covetable spot – you'll know that it has undergone a demanding process and adheres to the strictest requirements set by the CRM leader. By helping your organization see the full breadth of your customers' interactions, your team will be positioned to react appropriately and effectively to incoming requests, too.


Let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Thanks.
Pradnya MaskePradnya Maske
I think you should not worry about salesforce LMS integration. It is very easy and smooth to integrate LMS with salesforce as you can gain effective training with advanced features. One of the best ways to train your sales team is to align your LMS and Salesforce platforms

Here are some benefits of salesforce LMS integration. 
  • LMS Salesforce integration gives you the opportunity to quickly identify performance and skill gaps, particularly when it comes to customer service issues that require your immediate attention. 
  • It provides detailed tracking capabilities. Your organization has the power to monitor enrollments, completion rates, and training certifications for external partners and customers. 
  • It allows you to provide contextualized, online training experiences, automatically updating relevant training courses, content, and certification programs. 
  • It ensures that every member of your sales team is up-to-date with compliance certifications and mandatory training.
  •  LMS Salesforce integration gives you the power to track specific learning initiatives and boost employee performance. 

If you want to know more about salesforce lms integration read this Blog (https://www.paradisosolutions.com/blog/salesforce-lms-integration-future-learning-management-system/). Or you can use this app exchange product (https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000qqpWEAQ) for it,
 
I hope this answer cleared your doubt. 
Thanks!
Sofiia Sovchenko 6Sofiia Sovchenko 6
Here (https://www.cleveroad.com/blog/healthcare-learning-management-system/) you will find a detailed guide about the healthcare learning management system. I hope this helps you.