Apex Code Development You need to sign in to do that
Don't have an account?
Laura Gil Unable to edit Omni-Channel Skills: Unsufficient privileges
Hi all,
I had been trying to remove a profile assignment within an Omni-Channel Skill but when I try to save the record, I get the message "Unsufficient privileges".
I had then a contact with the Salesforce Support and they say this is because we don't have a 'Chat User' license.
I am not sure if they are right as I had some bad experience with their assessment where they were not correct in what they said.
I would appreciate if someone could give us some guidance. Anyone who also tried to edit and save an Omni-Channel Skill record?
I had been trying to remove a profile assignment within an Omni-Channel Skill but when I try to save the record, I get the message "Unsufficient privileges".
I had then a contact with the Salesforce Support and they say this is because we don't have a 'Chat User' license.
I am not sure if they are right as I had some bad experience with their assessment where they were not correct in what they said.
I would appreciate if someone could give us some guidance. Anyone who also tried to edit and save an Omni-Channel Skill record?
What is the org edition you are using? Thanks