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Salesforce Admin 2116
how to set up a redirect
Hello! I'm a novice and I'm trying to set up a redirect. I've followed the advice in this article:
https://help.salesforce.com/articleView?id=sites_redirects.htm&type=5#language-combobox
and have also set the URL I want to rediret to as a 'Trusted URL' as per this area of Salesforce
But the redirect is not working. Is there a step I am missing?
https://help.salesforce.com/articleView?id=sites_redirects.htm&type=5#language-combobox
and have also set the URL I want to rediret to as a 'Trusted URL' as per this area of Salesforce
But the redirect is not working. Is there a step I am missing?
NOTE Organizations that use sites with prefixes must manually add the prefix to the Source URL and Target URL fields. Also, if your organization has a root level site and one with a prefix, and you want to redirect a page in your prefixed site but don't include the prefix in the redirect rule, Salesforce will default to looking for the rule in your root site instead, resulting in a 404 error.
Also, I suggest trying using the urlRewriter apex class to confirm if there is no issue with your source and target URLs
Let me know if this helps, if it does, please mark this answer as best so that others facing the same issue will find this information useful. Thank you