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Megha Sachania
open cti softphone popout issue
Hello All,
As mentioned below link we can disable popout for custom utilities
https://help.salesforce.com/articleView?id=sforce_api_console_lightning_utility_popout.htm&type=5 (https://help.salesforce.com/articleView?id=sforce_api_console_lightning_utility_popout.htm&type=5)
But how to disable Pop-Out in Standard Utilities - Open CTI Softphone ?
I tried the above solution provided in link but it is not working for Open CTI Softphone.
As per the doc, this feature is enabled automatically for standard components with Spring'19 and can't be disabled. However, it can be disabled for custom utilities as referenced in this document
Let me know if this helps, if it does, please mark this answer as best so that others facing the same issue will find this information useful. Thank you
All Answers
As per the doc, this feature is enabled automatically for standard components with Spring'19 and can't be disabled. However, it can be disabled for custom utilities as referenced in this document
Let me know if this helps, if it does, please mark this answer as best so that others facing the same issue will find this information useful. Thank you
https://developer.salesforce.com/docs/atlas.en-us.api_console.meta/api_console/sforce_api_console_setcustomconsolecomponentpopoutable.htm
not a perfect solution because the popout button is displayed briefly before the code is ran, but it works well otherwise.