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Sowjanya Hegde 13
Autoclose the omnichannel chat tab
How to autoclose the chat tab on the chat transcript object when the customer on the other side click on close window 'X' instead of 'end chat'. Please help!
As per the above document, it works when there is only one chat tab. when there are multiple chat tabs, if I try to close the chat which is not currently focused, I get the confirmation popup. if i click "End Conversion" once, confirmation screen will appear multiple times, when i start clicking multiple times then all the chat tabs will close. Please help!