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Jun KawashimaJun Kawashima 

playground login issue

Dear PG administrators

I am going to conduct some trailhead activities.
Recentrly, I had MFA activities on my PG, then logout.
However, I cannot connect/run on my PG based due to forgot my login id/passwd combination for my PG.
I also try to reset passwd, but I forgot QA's combination.

Could someone help/reset my passwd to enter into my PG.

PG URL:https://empathetic-fox-qhrzqt-dev-ed.my.salesforce.com/

If needs, I also provide more information.

With best regards,

// Jun
Best Answer chosen by Jun Kawashima
AnudeepAnudeep (Salesforce Developers) 
Hi Jun, 

Please raise a case with the Trailhead support team. They will reset the password from the backend.

Use the following link to raise a case

https://trailhead.salesforce.com/help?support=article&article=Online-Proctoring-Completing-Your-Exam-Remotely#cfPanel

Let me know if this helps, if it does, please mark this answer as best so that others facing the same issue will find this information useful. Thank you

All Answers

AnudeepAnudeep (Salesforce Developers) 
Hi Jun, 

Please raise a case with the Trailhead support team. They will reset the password from the backend.

Use the following link to raise a case

https://trailhead.salesforce.com/help?support=article&article=Online-Proctoring-Completing-Your-Exam-Remotely#cfPanel

Let me know if this helps, if it does, please mark this answer as best so that others facing the same issue will find this information useful. Thank you
This was selected as the best answer
madhav sharma 1madhav sharma 1
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