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Cathy AnthonyCathy Anthony 

where do I find help with error messages about Flows and Process Builder?

I'v built a Process that calls a Flow, and am now recieving this error:

We can't save this record because the “First Followup - Email” process failed. Give your Salesforce admin these details. Action name not found: null Error ID: 652733453-32419 (-1024306211)

But so far, I"ve been unable to find any support about what this might mean. Is there a library somewhere of error messages and how to decode them?
I was testing the process to see if an email activity would trigger the field update I'm looking for, and it generated that error message.
 
Best Answer chosen by Cathy Anthony
ANUTEJANUTEJ (Salesforce Developers) 
Apologies Cathy, as this is an internal error id you can log a case with support so that one of our agents can further assist you. 

Could you provide me the case number after creating it so as to track?

In addition, please be informed that there is a known issue this could be related to this, the link to the known issue (https://trailblazer.salesforce.com/issues_view?id=a1p3A000000KQcQQAW#) using which you can track.

Thanks.

All Answers

ANUTEJANUTEJ (Salesforce Developers) 
Cathy,

Please note that Questions about how to pass Trailhead challenges are not on topic, because these challenges are intended to be independent demonstrations of your abilities.

Trailhead Help (https://trailhead.salesforce.com/en/help?support=home)can provide assistance for situations where Trailhead does not appear to be functioning correctly. You can reach out to them if this is the case.

Please close the thread by selected as Best Answer so that we can keep our community clean


Regards,
Salesforce Support.
Cathy AnthonyCathy Anthony
AnuteJ, this was not a Trailhead challenge. It's a real question.
ANUTEJANUTEJ (Salesforce Developers) 
Apologies Cathy, as this is an internal error id you can log a case with support so that one of our agents can further assist you. 

Could you provide me the case number after creating it so as to track?

In addition, please be informed that there is a known issue this could be related to this, the link to the known issue (https://trailblazer.salesforce.com/issues_view?id=a1p3A000000KQcQQAW#) using which you can track.

Thanks.
This was selected as the best answer
Cathy AnthonyCathy Anthony
Looks like that known issue is exactly my problem - I get the red pop-up box when trying to save a record. I've added my Org to the list of instances that are affected and I'll follow along with their review.

Thanks!