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Sahil Bansal 56Sahil Bansal 56 

Setup custom domain on sandbox

In Spring 21 release, Saleforce provided an option to test custom domains on sandbox org which is generally available now according to the following link:
https://help.salesforce.com/articleView?id=release-notes.rn_security_domains_custom_domains_sandbox.htm&type=5&release=230


We checked the docs provided by SalesForce for setting up custom domain on Sandbox orgs. There is a step to add the domain on production org first and choose the org with which the domain will be linked. While setting up the custom domain in Production org, there is no field "Associated Org field" for selecting sandbox org. Can anyone please guide us on how we can setup a custom domain on our sandbox org? This is the link which we are following:

https://help.salesforce.com/articleView?id=sf.domain_mgmt_sandbox_custom_domains_setup.htm&type=5

Best Answer chosen by Sahil Bansal 56
AbhishekAbhishek (Salesforce Developers) 
Sahil,

I have seen this kind of issue recently.

You have to reach salesforce and mentioned the above query,So that our team has to enable backend permission.

Even without premier support, you raise this request.

This is a Known Issue

https://trailblazer.salesforce.com/issues_view?Id=a1p4V000001qWQJ

There is no workaround at the moment. However, please click "This Issue Affects me" and you will be notified once the issue is fixed

Let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Regards,
Salesforce Support.

All Answers

AbhishekAbhishek (Salesforce Developers) 
Sahil,

I have seen this kind of issue recently.

You have to reach salesforce and mentioned the above query,So that our team has to enable backend permission.

Even without premier support, you raise this request.

This is a Known Issue

https://trailblazer.salesforce.com/issues_view?Id=a1p4V000001qWQJ

There is no workaround at the moment. However, please click "This Issue Affects me" and you will be notified once the issue is fixed

Let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Regards,
Salesforce Support.
This was selected as the best answer
Sahil Bansal 56Sahil Bansal 56
Abhishek,

Thanks for the response.

I have already raised a ticket with SalesForce but they said I need to have a "Premier success" plan to look into it. I'll reply to them with the link you have provided above. I appreciate your help.