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Jefferson EliudeJefferson Eliude 

OAUTH Error 1800 - RD Station Integration


We're trying to integrate our Salesforce Org to an app called RD Station using a standard app from RD.

When I try to connect this error shows up

"We can't authorize you because of an OAuth error. For more information, contact your Salesforce administrator.
1800: There was a problem in setting up your remote access"

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can someone please help us?  

Additional information, first we tried to connect in the Prod enviroment (where the error shows up), after that we connect in the Dev sandbox and it worked fine. Only in the Prod it wont work

VinayVinay (Salesforce Developers) 
Does your user has access to the Apex, visualforce related permissions that are needed.  If not create a permission set and assign, also check if there is any permission set existing on your user in sandbox org.


Jefferson EliudeJefferson Eliude

@vinay thanks for your quick answer
My user has the default admin profile on both environments. There is not a permission set grant more access that the admin user already have.


VinayVinay (Salesforce Developers) 
Can you try comparing user access along with connected app in both orgs?

Also, check if there are any performance issues on your instance using below link.


Jefferson EliudeJefferson Eliude

Ther is the acess in Prod Org

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And there the dev org
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I acess that link https://status.salesforce.com/current/incidents ... Everything is alright.


Mauricio Copetti 13Mauricio Copetti 13
Hi Jefferson, did you find any solution? Same issue here :/
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Dieison SantosDieison Santos

Guys, Mauricio Copetti 13 and Jefferson, did you find any solution? Same issue here, I´m trying to integrate our Salesforce ent. with RD Marketing! 

Jefferson EliudeJefferson Eliude
Hello! In our case the problem is whitin RD Station, we talked with their support and they configurate de integration manually.