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Yamini Bathula 15Yamini Bathula 15 

Salesforce Embedded service setCustomVariable

Yamini Bathula 15Yamini Bathula 15
Hi Folks,

I am testing if embedded service deployment will suit our chat requirements. 

I would like to know how the custom variable is set in the chat as explained in the liveAgent dev guide https://developer.salesforce.com/docs/atlas.en-us.live_agent_dev.meta/live_agent_dev/live_agent_automated_chat_invitations_code_sample.htm 

they explained how to achieve it using liveagent but not using embedded service. They just mentioned this line 

If you’re using custom variable rules, also use this function:

in https://developer.salesforce.com/docs/atlas.en-us.snapins_web_dev.meta/snapins_web_dev/snapins_web_customize_chat_invitation.htm .

Can anyone help me how to implement this in the javascript code using embedded service deployment.