I am testing if embedded service deployment will suit our chat requirements.
I would like to know how the custom variable is set in the chat as explained in the liveAgent dev guide https://developer.salesforce.com/docs/atlas.en-us.live_agent_dev.meta/live_agent_dev/live_agent_automated_chat_invitations_code_sample.htm
they explained how to achieve it using liveagent but not using embedded service. They just mentioned this line
If you’re using custom variable rules, also use this function: embedded_svc.inviteAPI.inviteButton.setCustomVariable()
in https://developer.salesforce.com/docs/atlas.en-us.snapins_web_dev.meta/snapins_web_dev/snapins_web_customize_chat_invitation.htm .
Can anyone help me how to implement this in the javascript code using embedded service deployment. Thanks, Yamini.
I am testing if embedded service deployment will suit our chat requirements.
I would like to know how the custom variable is set in the chat as explained in the liveAgent dev guide https://developer.salesforce.com/docs/atlas.en-us.live_agent_dev.meta/live_agent_dev/live_agent_automated_chat_invitations_code_sample.htm
they explained how to achieve it using liveagent but not using embedded service. They just mentioned this line
If you’re using custom variable rules, also use this function:
embedded_svc.inviteAPI.inviteButton.setCustomVariable()
in https://developer.salesforce.com/docs/atlas.en-us.snapins_web_dev.meta/snapins_web_dev/snapins_web_customize_chat_invitation.htm .
Can anyone help me how to implement this in the javascript code using embedded service deployment.
Thanks,
Yamini.