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Beth WalterBeth Walter 

Flow Interview Error

I am really tired of having issues with and being sent flow application errors. Please help.


Error element myRule_1_A1 (FlowActionCall).
An error occurred when executing a flow interview.

Flow Details
Flow API Name: Add_Product_to_Ticket
Type: Record Change Process
Version: 7
Status: Active
Org: AAON, Inc. (00Dj0000001ri7u)

Flow Interview Details
Interview Label: Add_Product_to_Ticket-7_InterviewLabel
Current User: Beth Walter (005j000000CM2Ow)
Start time: 2/25/2021 10:36 AM
Duration: 0 seconds

How the Interview Started
Beth Walter (005j000000CM2Ow) started the flow interview.
API Version for Running the Flow: 49
Some of this flow's variables were set when the interview started.
myVariable_old = null
myVariable_current = Ticket__c (a003Z00000nREnfQAG)

ASSIGNMENT: myVariable_waitStartTimeAssignment
{!myVariable_waitStartTimeVariable} Equals {!$Flow.CurrentDateTime}
Result
{!myVariable_waitStartTimeVariable} = "2/25/2021 10:36 AM"

DECISION: myDecision
Outcome executed: myRule_1
Outcome conditions:
{!myVariable_current.Part_Number__c} (ASM01635) Does not equal OE332-23P-VCMX-MOD-A

DECISION: myRule_1_pmetdec
Outcome executed: myRule_1_pmetnullrule
Outcome conditions:
{!myVariable_old} (null) Is null true

ADD_PART_NUMBER_TO_TICKET_PRODUCT (FLOWS): myRule_1_A1
Inputs:
TicketID = {!myVariable_current.Id} (a003Z00000nREnfQAG)
PartNumber = {!myVariable_current.Part_Number__c} (ASM01635)

Error Occurred: An error occurred when executing a flow interview.

ShirishaShirisha (Salesforce Developers) 
Hi Beth,

Greetings!

I would suggest you to capture the debug logs when you run the flow to check the complete execution.

You can set the workflow rule as Finer and then capture the debug logs to narrow down the flow to fix the issue as it is difficult to figure out the root cause by seeing the above logs.

Please mark it as best answer if it helps you to fix the issue.

Thank you!

Regards,
Shirisha Pathuri
Abhishek BansalAbhishek Bansal
Hi Beth,

Can you please check and see the logs where we can see the exact error message? In the above logs we cannot see any error message. Let me know if you want to connect to solve this issue.

Thanks,
Abhishek Bansal
Email: abhibansal2790gmail.com
Skype: abhishek.bansal2790
Elizabeth LesterElizabeth Lester
We just experienced this error and it was due to the user running the flow not having access to the flow itself. 
ManvithaManvitha

Hi @Elizabeth Lester ,

access to flow means??

 

Manage and run flow permissions right?