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Anoop Hada
process builder not updating child records of custom object
I am using process builder to update child records from a parent object. But its not updating records of one specific customer child object. However when in same process builder I am trying to update another objects child records then its getting update. Any idea, is there any limitation to update child records in some scenario.
In action type I am selecting update records and then in Select a Record to Update I can see child object suffixed with __r, then I am selecting the column and assigning the required value but its not working.
Same scenario I applied for another object and its working fine.
In action type I am selecting update records and then in Select a Record to Update I can see child object suffixed with __r, then I am selecting the column and assigning the required value but its not working.
Same scenario I applied for another object and its working fine.
Check below reference to update child records using Process Builder
https://help.salesforce.com/articleView?id=000340089&type=1&mode=1
Thanks,
Thanks for sharing the link, what I got from the link is that we need to stop child objects getting updated again and again. For this it is suggested to use Activity Custom Field and then use it in custom objects to check its value. I created the Activity Custom Field and then trying to use it in process builder with parent custom object but this field is not coming there. Do I need to do some configuration change so that this field gets visible in process builder. I have earlier not used the Activity fields earlier.
My scenario is as below, I have two custom objects A & B. B is child of A and have master detail relationship. Under A we can have multiple child records of type B. I am building a process builder on A to update one field on its every child record object of type B.
Regards,
Anoop