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neta montiano Process Builders - sending an email only when field is updated.
Hey
I have a question about the conditions for sending an email alert.
What are the Conditions That I should do when the field is updated and only then the customer receives an email.
The field is a text type. and how do i make the same process to two objects.
THANK YOU SO MUCH.
I have a question about the conditions for sending an email alert.
What are the Conditions That I should do when the field is updated and only then the customer receives an email.
The field is a text type. and how do i make the same process to two objects.
THANK YOU SO MUCH.
Greetings!
You can simply check if the field is changes or not,if it is changed/updated to some value then send email.Otherwise,if you have specific value then you can check something like this.
Field is equalts to "Somevalue" in the criteria section.
Here is the sample process builder which sends an email.
https://automationchampion.com/tag/send-an-email-process-builder/
Please mark it as best answer if it helps you to fix the issue.
Thank you!
Regards,
Shirisha Pathuri
Unfortunately the option "IS CHANGED" does not work in this case. And the option "equal" - "Boolean" does not appear. Maybe because the field is a text type.
So you say i should do like this?
Operator: Equals
Type: String
Value: "Somevalue"