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Maneka Knowle
Customise member log in ID to our online platform
Hi guys, we are having an issue with people within our platform having a unique user login. Right now our customers use an automated user generated login ID from Salesforce. We understand that Salesforce has this created for a specific reason. But is there ANY way we can get our users to access the membership platform we have with their own email addresses? I.e. name@gmail.com instead of the generated Salesforce one for example: hob47293@... as it is causing a lot of backlog for us.
Try as mentioned in the below official article,
https://help.salesforce.com/articleView?id=external_identity_custom_login_page_login.htm&type=0
Let me know if it helps you and close your query by marking it as the best answer so that it can help others in the future.
Thanks.