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Kundan PathakKundan Pathak 

How to create SLA which can be used in custom object

I need to create SLA that I can use in custom objects.
If there is any solution then please let me know.
Raj VakatiRaj Vakati
Salesforce has made it clear that Entitlements does not support custom objects or any standard objects other than Case at this time.

https://success.salesforce.com/ideaView?id=0873A0000003SW1QAM


In that case, you need to build the custom entitle management 
MichaelMuseMichaelMuse
Here's a free application on the AppExchange that allows you to set SLAs on any object or field: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000GB0VkUAL