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Moe Zoun
Formula field for Office Hours for Accounts
So the team is looking for a simple way to view and report on Office hours for Accounts that the field reps are visiting.
I have exprimented with multiple methods such as creating custom Objects or custom fields but niether were easy to read/ report on/ add to a list view.
I have a method that would be the simplest to view and for the reps to see on their list views and reports.
I will have picklist items for each day of the week for a start time and end time for their office hour (I will give an example for three days to make the formula simple):
Monday From: 1:00pm
Monday to: 8:00pm
Tueday From: CLOSED
Tuesday To: CLOSED
Wednesday: 8:00am
Wednesday: 3:00pm
The issue with this is that it's four fields, so reporitng and simply vewing is still not ideal.
So what I want to do is to create a formula field that will display the text items just for the open hours.
So the formula field will show this:
"Monday from: 1:00 pm to 8:00 pm
Wednesday from 8:00 am to 3:00 pm"
You see how every day is a separate line and how Tuesday is not included because it's CLOSED?
One more addition is that I want to add a special note field which is a text field - Here's an example
Special Note: "Open on xmas and new years eve"
So it will be:
"Monday from: 1:00 pm to 8:00 pm
Wednesday from 8:00 am to 3:00 pm
Open on xmas and new years eve"
Is this possible to do?
Thank you.
I have exprimented with multiple methods such as creating custom Objects or custom fields but niether were easy to read/ report on/ add to a list view.
I have a method that would be the simplest to view and for the reps to see on their list views and reports.
I will have picklist items for each day of the week for a start time and end time for their office hour (I will give an example for three days to make the formula simple):
Monday From: 1:00pm
Monday to: 8:00pm
Tueday From: CLOSED
Tuesday To: CLOSED
Wednesday: 8:00am
Wednesday: 3:00pm
The issue with this is that it's four fields, so reporitng and simply vewing is still not ideal.
So what I want to do is to create a formula field that will display the text items just for the open hours.
So the formula field will show this:
"Monday from: 1:00 pm to 8:00 pm
Wednesday from 8:00 am to 3:00 pm"
You see how every day is a separate line and how Tuesday is not included because it's CLOSED?
One more addition is that I want to add a special note field which is a text field - Here's an example
Special Note: "Open on xmas and new years eve"
So it will be:
"Monday from: 1:00 pm to 8:00 pm
Wednesday from 8:00 am to 3:00 pm
Open on xmas and new years eve"
Is this possible to do?
Thank you.