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Upasna Lal
Email outlook Integration with salesforce
is it possible to create new field of multipicklist value in Outlook and do a sync with salesforce multipicklist value
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- From Setup, enter Outlook Configurations in the Quick Find box, then select Outlook Configurations.
- Select an Outlook Configuration you’d like to edit, or create a new one.
- Under Data Settings, click Edit Field Mappings under Contacts, Events, or Tasks to display all the fields for records on that object.
https://help.salesforce.com/articleView?id=faq_sfo_can_i_map_to_a_custom.htm&type=5https://success.salesforce.com/answers?id=90630000000D67QAAS
https://help.salesforce.com/articleView?id=outlookcrm_config_map_fields.htm&type=5
https://success.salesforce.com/ideaView?id=08730000000BrkR
https://help.salesforce.com/articleView?id=pardot_sf_connector_map_multiselect.htm&type=5