function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
dellseysdellseys 

hyperlink in communication template only works in outlook but not gmail

hyperlink in communication template only works in outlook but not gmail I have created a communication template that contains a hyperlink. the hyperlink works in outlook but when i send the communication to gmail they just b
NagendraNagendra (Salesforce Developers) 
Hi Stephen,

Sorry for this issue you are facing.

May I suggest you please refer to below link from the success community with a similar discussion which might help you further. Please let us know if this helps.

Kindly mark this as solved if the reply was helpful.

Thanks,
Nagendra
dellseysdellseys
Nagendra, it did not help.
below is an edited link i am using. 

<a href="https://linkname.test.mask/xxx/xxx/?qq=
{!xxx.xxxxx__c}&dddd={!VALUE(xxxx__c.xxx)}&sss={!xxxx__c.ddd__c}&eee=
{!xxxx__c.Pxxx__c}"><font color="blue">Click Here </font></a>


when i use only the portion of the link below it works, but when i add the others it does not work.
<a href="https://linkname.test.mask/xxx/xxx/"</a> 

xx, dd, qq were used to replace the original variables for privacy sake.