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EdCode Insufficient Priviledges when System Admin creates new record on "Service Resource" object
Hello Dear experts in Omni-Channel AND security settings:
- Definition of problem:
I try to create a new record on the standard object "Service Resources" and I get an error message saying "Insufficient Priviledges" You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is encessary."
- Context:
- My user has the (standard) Profile System Administrator;
- My user has a Role "System Administrator" (positioned at the top of the role hierarchy);
- Sharing settings on object "Service Resources·":
- My user has a Role "System Administrator" (positioned at the top of the role hierarchy);
- Sharing settings on object "Service Resources·":
. No sharing rules set up at all;
. Default Internal Access: Private
. Default Internal Access: Private
- Question:
What is going on here? why cannot I create a new record of type Service Resources?