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Glenn Nyhan 91Glenn Nyhan 91 

Could Quip be Used as a Basis for A Help Desk Support and Ticketing System?

We are building an internal Help Desk Support and Ticketing system for our Salesforce end-users. The initial idea was to use Email-to-Case as the vehicle to accomplish this goal. But, since we have Quip (I'm a new user so still learning its capabilities) I was thinking could we use Quip for this purpose, and would it be more effective than using Email-to-Case to create a Help Desk Support and Ticketing system? Would appreciate any help or direction here.

Thanks in advance!