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Priya Aakanksha 3 Classic Email templates with QUOTE PDF attachments in Standard Quote Object in lightning
Hi,
I created one VF page and saving as Quotepdf and created one classic email template in Lightning and when i clicking on Email Quote button then pdf got attached and while adding Classic Email template in Email it is asking to override message and then pdf got removed in lightning only, Its working fine in Classic. i searched it few people having same issue regarding same.
Can anyone give me some idea??
Regards,
Priya
I created one VF page and saving as Quotepdf and created one classic email template in Lightning and when i clicking on Email Quote button then pdf got attached and while adding Classic Email template in Email it is asking to override message and then pdf got removed in lightning only, Its working fine in Classic. i searched it few people having same issue regarding same.
Can anyone give me some idea??
Regards,
Priya
Hi Priya,
Greetings!
The behavior is working as designed as per the Classic Email template consideration documentation here (https://help.salesforce.com/articleView?id=classic_templates_in_lightning_considerations.htm&type=5).
Please check the below points:
"You can't forward an attachment if:
The email is sent or received in Salesforce Classic
The email attachment is part of a Classic email template and the email is sent using Lightning email actions".
So,we can't send the attachments in lightning if you use Classic email templates.
Kindly let me know if it helps you and close your query by marking it as best answer so that it can help others in the future.
Warm Regards,
Shirisha Pathuri