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Kesava RamKesava Ram 

Error while replying to a mail from case feed.

Hi Team,

I am getting error while replying to a mail from case feed.

"we can't execute the api because the parent record isn't selected in salesforce"

Can any one suggest me how to get rid of this error.

Thanks,
Kesav.
Best Answer chosen by Kesava Ram
AbhishekAbhishek (Salesforce Developers) 
Hi Ram,

This is a release issue,

https://success.salesforce.com/issues_view?id=a1p3A000000KRd5QAG&title=error-message-we-can-t-execute-the-api-because-the-parent-record-isn-t-selected-while-clicking-on-reply-reply-all-forward-under-case-feed

Please vote the KI so that our product team will review it and make the necessary changes.

Thanks.