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Helen ZhangHelen Zhang 

trailhead superbadge - cannot get superbadge after completing all the challenges

Hi All,
I have passed all the challenges of "Lightning Experience Reports & Dashboards Specialist" and received all the points of aech step. But I could not get the superbadge, even I refreshed my page several times.
Can someone please help me on this?

Thanks,
Helen
ANUTEJANUTEJ (Salesforce Developers) 
Hi Helen,

Greetings!

There is a separate Trailhead team who can help you with these issues.So,can you please use the below link to reach out to them so that one of the agent will get in touch with you.

Support:https://trailhead.salesforce.com/help

Thank you!

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Warm Regards,
Anutej
 
Helen ZhangHelen Zhang
Hi Anutej,
Thanks for your reply. I tried that link before this post. But the "submit to trailhead" button was never available to me.
Appreciate it if you could please put me question on the correct websit. to the correct team.

Thanks,
Helen
ANUTEJANUTEJ (Salesforce Developers) 
Hi Helen,

I think you can call the global support which are mentioned in the below link:

>> https://help.salesforce.com/articleView?id=000321274&mode=1&sfdcIFrameOrigin=null&type=1

I hope this helps.

Regards,
Anutej
Helen ZhangHelen Zhang
Hi Anutej,

I really appreciate your help.
I opened the link and called several numbers, but no one got me an agent.
I also tried help website, but cannot proceed to raise case as my profile has no org to pick up.
I will leave this issue open and continue my next superbadge challenges.
Thanks a lot for your time.

Best Regards,
Helen
ANUTEJANUTEJ (Salesforce Developers) 
Hi Helen,

We saw this was a known issue and this issue is resolved can you confirm if the issue is resolved.

Regards,
Anutej
Helen Zhang 10Helen Zhang 10
​Yes Anutej, it is resolved.

Thanks for your update.
ANUTEJANUTEJ (Salesforce Developers) 
Glad to know that you were able to get the points of the super badge :) .