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Nivedita Shukla 3
Service Cloud Specialist Superbadge Challenge 2
Service Cloud Specialist Superbadge
Hi,
I am stuck on step 2 with following error.
"Challenge Not yet complete... here's what's wrong:
We can't find the 'Customer Case Team' role. Ensure the Customer Contact can be tracked on Cases."
I have added 'Contact Role' and 'Case Team' on page layout as well still no luck.
any help would be appreciated.
@LinThaw
Hi,
I am stuck on step 2 with following error.
"Challenge Not yet complete... here's what's wrong:
We can't find the 'Customer Case Team' role. Ensure the Customer Contact can be tracked on Cases."
I have added 'Contact Role' and 'Case Team' on page layout as well still no luck.
any help would be appreciated.
@LinThaw
For all the Trailhead issues please report it here,
https://trailhead.salesforce.com/help?support=home#
https://trailhead.salesforce.com/help
So that our trailhead support engineers will look into it and get back to you.
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
Regards,
Salesforce Support.