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Aerel Rankin lightning dialer voicemail drop cut-off
Hi there,
I've searched all around but cannot find any similar topics, so I'm posting here.
We recently tested out the voicemail drop feature of lightning dialer with one of our users, and we ran tests with both outbound bridge enabled and without it enabled.
In both cases, the voicemail recording that the user received was cut in half or less, starting anywhere between halfway and two-thirds of the way through the recorded message.
Has anyone experienced similar issues with voicemail drop where only a portion of the recording actually gets sent to the recipients voicemail?
I suspect this will answer your question,
https://help.salesforce.com/articleView?id=000351489&language=en_US&type=1&mode=1
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.
Thanks.