function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
k manjushak manjusha 

In the conga invoice temple,Unable to fetch the details from account.

Hi All,

Iam unable to fetch the details from account object for only certain profiles in the  conga invoice template, I have checked the field level permisiions for the profiles and it has access,will you please help me to understand what would be the reason for not displaying the data in the template.

Thanks,

Manjusha

AbhishekAbhishek (Salesforce Developers) 
Hi,

Try the steps and suggestions as mentioned in the below blogs,

https://support.conga.com/content/composer/getting-started-with-composer/configuring-composer/profile-permissions-needed-to-use-composer

https://support.conga.com/content/composer/composer-troubleshooting-help/composer-troubleshooting-tips

https://support.conga.com/content/conga-invoice-generation/conga-invoice-generation/using-conga-invoice-generation/deploy-a-conga-invoice-generation-for-salesforce-billing-quick-start

I hope it will answer your query.

Thanks.
k manjushak manjusha

Hi Abhishek,

Thanks for your reply,

But the thing is we have given all the permission at object level and as well as field level even though we are unable to fetch the deatils from account in the template