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Robert Wambold 10Robert Wambold 10 

Process Builder - Send Custom Notification - Removing Special Characters

Hello All,

More than a year ago I set up Push Notifications for our Salesforce Requests and it works great. The only issue I have is when the User creates a request and pastes in the Details. The special character make the Notification look messy.

Example:

Example of Special Characters in Push Notification

Is there a way to strip out these special characters form the Details field?

Send Custom Notification

Thanks for your help in advance!

Robert

 

 

ShirishaShirisha (Salesforce Developers) 
Hi Robert,

Greetings!

You can try by using the SUBSTITUTE function to try by removing the <p> by space in the text.Please check the reference  for the formula which might help you in writing your own formula according to your business requirement.

Kindly let me know if it helps you and close your query by marking it as best answer so that it can help others in the future.

Warm Regards,
Shirisha Pathuri
 
Robert Wambold 10Robert Wambold 10

Hi Shirisha,

Not sure where I am making  a mistake in the syntax?

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