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Stephanie Wong 59 merge contact
Hi everyone,
One of my team mates are trying to merge contacts. She has permission to "CRUD" but gets the error of:
We couldn't merge these cases.dupcheck.dc3ContactTrigger: execution of AfterDelete caused by: System.NullPointerException: Attempt to de-reference a null object (dupcheck).
Any suggestions on how to resolve this? Thank you in advance,
Cheers,
SW
One of my team mates are trying to merge contacts. She has permission to "CRUD" but gets the error of:
We couldn't merge these cases.dupcheck.dc3ContactTrigger: execution of AfterDelete caused by: System.NullPointerException: Attempt to de-reference a null object (dupcheck).
Any suggestions on how to resolve this? Thank you in advance,
Cheers,
SW
It seems your org has Duplicate Check app installed. (https://appexchange.salesforce.com/listingDetail?listingId=a0N300000058vzKEAQ)
Since you can not read the trigger code for managed package, you may have to contact their support team to understand why your collegue is having such issue.