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Kulsum Patel 14
Blocked with Process Builder Challenge
Hi all,
I am blocked to pass the process builder challenge. I tried all possible solutions provided on community forum but still the same.
I tried with correct order,billing adress,OR/AND condition.
I have also started from scratch for 3 times, Cloned and deactivated.
Match Billing Address is also unchecked.
https://trailhead.salesforce.com/content/learn/projects/quickstart-process-builder/quickstart-process-builder4 (https://trailhead.salesforce.com/content/learn/projects/quickstart-process-builder/quickstart-process-builder4" style="color:blue; text-decoration:underline)
An update to an account record failed to update the mailing address fields of all child contact records. Make sure that the process is correct and that it is activated.
I am blocked to pass the process builder challenge. I tried all possible solutions provided on community forum but still the same.
I tried with correct order,billing adress,OR/AND condition.
I have also started from scratch for 3 times, Cloned and deactivated.
Match Billing Address is also unchecked.
https://trailhead.salesforce.com/content/learn/projects/quickstart-process-builder/quickstart-process-builder4 (https://trailhead.salesforce.com/content/learn/projects/quickstart-process-builder/quickstart-process-builder4" style="color:blue; text-decoration:underline)
An update to an account record failed to update the mailing address fields of all child contact records. Make sure that the process is correct and that it is activated.
All Answers
For all the Trailhead issues please report it here,
https://trailhead.salesforce.com/help?support=home#
https://trailhead.salesforce.com/help
So that our trailhead support engineers will look into it and get back to you.
I hope you find the above information is helpful. If it does, please mark as Best Answer to help others too.
Regards,
Salesforce Support.
Summary for this issue:
I did only for "Billing Street" first time as shown above by Kanav but not sure why challenge was failing. Later on, I tried all other scenarios which again showed failure. This made me assume that Billing address is not correct and I started working for Shiiping address.
One thing I noticed is below:
At that time there was an another existing active Process on "Account". I am not sure if this existing active process on Account was causing issue first time itself.
P.S I deactivated the existing active process on Account.