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ramesh facing problem in survey
hai,
i am creating survey invitaion throug to mail i am getting error
This page has an error. You might just need to refresh it. Error in $A.getCallback() [Cannot read properties of null (reading '0')] Callback failed: serviceComponent://ui.survey.components.controller.SurveyEmailController/ACTION$loadTemplate Failing descriptor: {survey:surveyEmailWizard}
but if i use admin profile its working fine but i used marketing usr profile i am getting error
i am creating survey invitaion throug to mail i am getting error
This page has an error. You might just need to refresh it. Error in $A.getCallback() [Cannot read properties of null (reading '0')] Callback failed: serviceComponent://ui.survey.components.controller.SurveyEmailController/ACTION$loadTemplate Failing descriptor: {survey:surveyEmailWizard}
but if i use admin profile its working fine but i used marketing usr profile i am getting error
What is the email template being used for sending survey?
What does the SOQL return
select id from EmailTemplate where Name='Embed_a_Survey_Link' and RelatedEntityType = 'SurveyQuestion'
Thanks
I can see that Embed_a_Survey_Link email template is existing in your org based on the SOQL. This error is also thrown when Embed_a_Survey_Link is missing from the orgs based on my past experience.
As a next step, check if the marketing user profile have access to the Survey Response object?
Also, based on https://help.salesforce.com/s/articleView?id=sf.task_enable_surveys.htm&type=5 "To create surveys that are available to Experience Cloud site users and external unauthenticated users, select an Experience Cloud site."
In case of guest user profiles, I recommend that you follow the steps in the documentation below to set up an Experience Cloud site and then set up the Guest User Profile so they can access the link.
Set up an Experience Cloud site https://help.salesforce.com/s/articleView?id=sf.networks_setup_maintain_communities.htm&type=5
Enable "Create" permission for guest profile on Survey Response object https://help.salesforce.com/s/articleView?id=000380930&type=1
If this information helps, please mark the answer as best. Thank you
How do I create one?
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