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R Reay Looking for suggestions on best SF solution for updating Account/Contact data via authenticated session on external site
Hi,
I am looking for suggestions for the most suitable Salesforce solution for the following use case:
- Customer authenticates and logs into online portal (hosted by non-Salesforce vendor)
- Customer clicks to opt into rewards program
- Customer clicking opt in on website (via widget/component/wireframe - looking for recommendation) triggers push to Salesforce, updating customer's rewards program opt in checkbox to TRUE by using the unique identifier that is available via the external vendor's API and the authenticated session
Alternatively, if the customer clicks opt out on the website, this would trigger a push to Salesforce updating the customer's opt in for the rewards program to FALSE
Thanks in advance for any and all insights and recommendations. Much appreciated,
R
I am looking for suggestions for the most suitable Salesforce solution for the following use case:
- Customer authenticates and logs into online portal (hosted by non-Salesforce vendor)
- Customer clicks to opt into rewards program
- Customer clicking opt in on website (via widget/component/wireframe - looking for recommendation) triggers push to Salesforce, updating customer's rewards program opt in checkbox to TRUE by using the unique identifier that is available via the external vendor's API and the authenticated session
Alternatively, if the customer clicks opt out on the website, this would trigger a push to Salesforce updating the customer's opt in for the rewards program to FALSE
Thanks in advance for any and all insights and recommendations. Much appreciated,
R
You can try to get in touch with accelerate team if you have premier support level for inputs on your ask.
https://help.salesforce.com/s/articleView?id=000337601&type=1
Please mark as Best Answer if above information was helpful.
Thanks,